28 May 2020

Our trade counters are reopening

We are reopening trade counters to walk in customers at all UK ventilation branches on 1st June

It is recommended that orders are placed using our webshop, email or phone prior to visiting our branch however if it is essential for you to visit our trade counter you will now be able to do so.

Order online

Our webshop remains open enabling you to shop with us online for collection or delivery. Webshop orders receive an additional 2.5% discount.

Register or Login here

Email or phone

Place your order by email or phone and have your order prepared in advance of collection or delivered directly to a location of your choosing.

Email Contact List

Trade counter

If essential you can place your order directly at the trade counter whilst following safety guidelines and maintaining social distancing.

Ventilation Branch list

 

We're here for you - keeping Lindab trade counters safe

We are doing our utmost to help prevent the spread of COVID-19 and putting the following precautions in place to keep customers and employees safe:

  • We are operating a social distancing policy. Whilst in-store you must maintain a safe distance of at least 2m from any staff member or other customer. Floor markings will be in place at our trade counters, we would kindly ask you to only stand at the point indicated.
  • We are restricting the number of customers permitted within the trade counter to one person at a time. If the trade counter is occupied, please wait outside / away from the trade counter and at a safe distance from the entrance until it is vacated and it is safe for you to enter.
  • Trade counter services will be contact-free. Customers will not be asked to sign for goods. We will enter the name and time of collection on despatch documentation as record of a successfully completed collection.
  • For non-credit account transactions, we shall only accept credit or debit card payments. No cash payments will be accepted. Card machines will be cleaned between customers.
  • Once you have been served we ask that you return to your vehicle whilst we prepare your order. You will be notified when your order is ready at the collection point.
  • Access to the warehouse and office areas is strictly prohibited and we cannot offer drinking
    and welfare facilities.

Download or print our guidelines here for any members of your team